Project
Navigator's Problem Solving Culture
We pride ourselves in creative, efficient problem solving, with the final
results presented in a visually clear and concise fashion. The conclusions
are practical, and in a format which the client can immediately put to
use.
The PNL team is to propose global project
solutions very early in the process,
even after minimal data analysis. (This
is termed the hypothesis driven approach
and stands in stark contrast to much
of the consulting world where a deductive
approach is practiced...i.e. more data
means more of the solution should be
evident).
Our problem solving culture is formalized and used in all internal project
meetings.
The elements of the approach are listed below, and produce a proven methodology
for leading to cost-effective solutions for our clients.
How we
solve problems
- Quickly
manage the existing project knowledge and data, to extract optimal value
for the task in hand. Resist collecting more data.
- Prove
to ourselves that we are working with the right data.
- Propose
an early "solution" to the problem, which becomes the hypothesis
against which all succeeding efforts are benchmarked and tested. (Absolute
precision is not required in this important early step).
- Continually
apply the 80/20 rule, or more succinctly, know when to stop analyzing
and make risk weighted decisions.
- Rely on
our experience, intuition and solutions from other projects.
Hypothesis-Driven
Problem Solving Culture
Adaptation of the
McKinsey Problem Solving Culture
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